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Terms & Conditions

Overview

Career and Product Coaching - Propel Your Professional Growth by Coach Ray (Ray Choi), a career coaching practice focused on helping you (Coachee) elevate your career.

Terms of Service

Ray Choi, hereinafter referred to as “Coach,” you, hereinafter referred to as “Coachee,” Product And Career Coach hereinafter referred to as “Company.”

Return & Refund Policy

All sales are final, and the Company will not issue refunds for career coaching services. If Coachee wishes to terminate the Coaching engagement prior to its planned expiration, Coachee will forfeit the fees already paid to the Coach.

By purchasing Product and Career Coaching Services, you agree to each of the following:

  • I understand and accept the Return & Refund Policy as outlined above.
  • I understand and accept that career coaching is a process of personal empowerment.
  • I understand and accept that my full and honest participation in career coaching is required.
  • I am healthy and responsible enough to engage in career coaching.
  • I understand and accept that career coaching does not replace consulting and counseling.
  • I understand and accept that no results or outcomes can be guaranteed.

The Company reserves the right to refuse service to anyone for any reason.

Portfolio Use:

As described above, the Coach shall be permitted to use all produced items of work in Coach’s professional portfolio and correspondence between Coach and Coachee, if applicable, but may not use Coachee's name, likeness, or other identifying details without express written permission from the Coachee. This information will only be shared anonymously as part of the Coach’s marketing efforts; only first name and last initial will be used to identify the client (unless the Coachee agrees for identification). Marketing includes email, PDFs, social media, videos, and websites.

Coaching Agreement

Purpose:

A formal coach will uncover and inspire new working methods, help tailor strategies to discover career North Star and accelerate your growth and potential.

Roles & Responsibilities of Coaching Agreement

Ray Choi (Coach):

  • Provides assessment and observations that foster self-awareness and awareness of others
  • Listens intently and empathetically to help build awareness, reduce noise and increase focus
  • Acts as a sounding board in exploring possibilities and implementing thoughtful planning and decision-making
  • Challenges blind spots to illuminate new possibilities and support the creation of alternative scenarios
  • Fosters shifts in thinking that reveal fresh perspectives
  • Champions opportunities and potential, encouraging stretch and challenge commensurate with personal strengths and aspirations
  • Maintains professional boundaries, including strict confidentiality and adhering to the coaching profession's code of ethics

You (Coachee):

  • Uses assessment/observations to enhance self-awareness and awareness of others
  • Leverages tools, concepts, models and principles to engage in effective forward actions
  • Engages in big-picture thinking, problem-solving skills and envisions personal success
  • Utilizes the coaching process to promote possibility thinking and fresh perspectives
  • Takes courageous action in alignment with personal goals and aspirations

Overview - What You Can. Expect

  • A program designed for personal and professional development, including:
  • Individual - Habits, productivity, energy management, self-awareness, skills development, emotional intelligence, confidence, belonging and mindset
  • Interpersonal - Communication, conflict resolution, management, leadership, motivation, and trust-building skills
  • Organizational - Systems, rituals, planning, decision-making and stakeholder communication

Goals of the Coaching Program

  • Gain clarity and purpose around your career and next steps to accelerate growth.
  • Co-create goals for the coaching engagement that feel connected, purposeful and inspiring
  • Strengthen communication effectiveness and leadership brand
  • Decrease burnout and boredom
  • Strengthen your strategic support network
  • Increase confidence, overall satisfaction, and sense of well-being

Guiding Principles

  • Our time together is sacred; to this end, we will do our best to make the time distraction-free.
  • We commit to co-creating the coaching experience. We will both express needs and requests openly, trust that each other is coming with the best intentions, and discuss openly how to iterate on and improve our coaching work. We invite open communication around our relationship, particularly as your needs evolve.

Key Logistics:

  • Co-commit to keeping notes, setting agendas, crafting goals and to-dos based on what works best for your learning and growth style.
  • Scheduling:
    • I believe that consistency and commitment are key to personal and professional growth.
    • Need to reschedule? Send me a message a minimum of 24 hours in advance of your scheduled session and I will do our best to reschedule.

Communication:

  • We recognize that the coaching process can flex depending on situations that arise between standing meetings. We commit to keeping one another updated, and making time to discuss pressing matters.

Privacy Policy

We respect the privacy of visitors to our website and take our responsibility regarding the security of personal information very seriously. This privacy policy outlines how we handle any personal data collected while you use our website or engage our services.

Information We Collect

We only collect personal information that you voluntarily provide to us via our contact forms or email. For example, when you sign up for our newsletter or coaching services, you must provide some personal information like your name and email address. Comments submitted on the blog also require an email address that is not published.

As you navigate our website, some technical information is passively collected through cookies or similar technologies for analytics purposes. The limited data collected does not identify you personally.

How Information Is Used

The personal information voluntarily submitted is used only to provide you with the information or services you have requested. For example, your email address is used to send you the newsletter or coaching program updates. Comments are posted using only the name you provide.

Analytics data allows us to improve the performance and design of our website but is not tied to any individual.

We will never sell, trade, lease or loan any identifiable personal information submitted through this site to any third party without your permission.

Retention Period

We retain personal data for only as long as necessary to fulfill the purposes outlined in this policy unless retention is required by law or for legitimate business purposes.

Data Protection and Security

We ensure collected data remains secure through stringent security policies and procedures. Our website uses up-to-date industry-standard security measures like encryption and password protection.

Your Choices and Rights

You may opt-out of receiving communications from us, review any personal information we have collected about you, request deletion of your data, or submit any other data requests by contacting us. Our contact information is listed below.

You also have the right to complain with your local supervisory authority for data protection.

Changes to this Policy

We may change this privacy policy from time to time. Any updates will be posted on this page with an updated revision date. By continuing to use our site after revisions are posted, you agree to the revised policy.

Contact Us

If you have any questions about our privacy practices or this policy, please contact us at theproductandcareercoach@gmail.com.

Effective Date: 01/02/2024
Last Updated: 01/02/2024